NEW "HOTLINE" BY U.S. DEPARTMENT OF STATE FOR ALL AFGHANISTAN SIV APPLICANTS

The U.S. Department of State has established a SIV "Hotline" to answer calls from SIV applicants about the processing of their SIV application. 

Companies may pass these details to the Afghans who contact them asking about their SIV application and whether or not they should try to get to Karsai Airport in Kabul.  Importantly, the U.S. Department of State is sending texts and email messages to those Afghanistan SIV applicants who are eligible for evacuation, informing them they should make their way to Karsai Airport (HKIA), if possible.

Dept. of State SIV Hotline:  1-888-407-4747

Alternate number (same message) is 202-501-4444

INSTRUCTIONS

  • WAIT PAST THE FIRST PROMPT—THE FIRST PROMPT IS ONLY FOR U.S CITIZENS.

  • At the second prompt, it will say “If you’re calling about Visas, press 1” (press 1)

  • Then it will say,

    • “If you are a non-US citizen wanting to speak to a specialist about an immigrant visa, press 1” (press 1)

    • “If you are a non-US citizen wanting to speak to a specialist about a non-immigrant visa, press 2” (press 2)

 

  • The caller will be connected to the National Visa Center (NVC). There is a standard message about checking your application online.  If you receive a high call volume message please hang up and try again later.  The call center is operating non-stop,.  


https://www.state.gov/afghanistan-inquiries/